At Citizens Bank, your safety and security are our priorities. There are a number of ways to help guard against unauthorized use of your account and protect your identity. For example, the Contact Information section contains information on when and how the bank will contact you to help you avoid scams.
To report any suspected fraud concerning your Citizens Bank accounts, call us at 1-800-922-9999 or call the phone number found on the back of your credit/debit card or monthly statement.
To prevent fraud and shield your critical financial information, Citizens Bank has enabled a number of powerful security measures to protect you online. For more information click here
Get extra security when you bank and shop online.
Threats to your information and your account security are constantly changing. There are a number of ways to help to secure your business information. We also provide you information on when and how the bank would contact you in the Contact Information section.
We encourage you to learn how we handle and protect your customer information. Our employees have a strict responsibility to safeguard all Confidential Information. Confidential Information includes Social Security Numbers as enumerated in our company’s policies and Code of Business Conduct & Ethics. We implement reasonable measures to protect the confidentiality of Social Security numbers, to prohibit unlawful disclosure of Social Security numbers, and to limit access to Social Security numbers.
For specific information on how we protect your customer information please click on the policies below:
Safeguarding your customer information is a main concern to us. It is important you understand the steps we have taken to safeguard your customer information.
To report suspected fraud click here.
When we will contact you about suspicious activity, click here.
What to do if you become a victim of fraud or identity theft, click here.
You are about to download software from a third-party website. By downloading and installing Trusteer Rapport security software you agree with all Trusteer terms and conditions. Citizens Bank is not responsible for, nor do we guarantee, the content or services associated with this product. All problems, questions or concerns regarding Trusteer Rapport should be directed to firstname.lastname@example.org.