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Access My Personal Loan
Whether you're looking to complete an application for a Citizens One Personal Loan, or make payments to an existing loan, you can find the web sites and contact information you need here.
Access an Existing Application
Complete a Co-Applicant Application
Manage Your Existing Loan
- Access your loan details, including your most recent payments and current balance.
- Review and/or edit account information
- Find instructions on how to make a payment.
- Set up automated payments.
If you applied for your loan on or before July 12th, 2019 Log in here
Forms of Payment If You Applied For Your Loan On or Before July 12th, 2019
Set up Automated Payments
You can make your payments electronically! At your request, payments will be automatically deducted from your checking or savings account. Your time is valuable, and KwikPay offers convenience, savings and security!
By Phone
You can make your payments over the phone, by calling our customer service number and selecting the “Make a Payment” option. You will need a valid checking account to make a payment with this method. 1-888-333-0246 (toll free)
Web Payment
Click here to make your payments online. You will need a valid checking or savings account to make a payment with this method.
By Mail
Citizens One
Firstmark Services
PO Box 2977
Omaha, NE 68103-2977
Forms of Payment If You Applied For Your Loan After July 12th, 2019
Set up Automated Payments
You can make your payments electronically! At your request, payments will be automatically deducted from your checking or savings account.
By Phone
Call toll free 1-866-999-0106
Web Payment
Click here to make your payments online.
By Mail
Citizens Bank
PO Box 42032
Providence RI 02940-2002