A newer version of your browser is available. Older versions may limit your ability to access some of this site's functionality. Citizens Bank recommends upgrading your browser.

Learn More

Download the newest version of Microsoft Internet Explorer

Clear Search

Pay My Loan

Now it's easier than ever to pay and manage your loans with Citizens Online Banking.

There's an easier way to pay and manage your loan - with
Citizens Online Banking

Need to pay your loan? Now, you can make payments directly from Citizens Online Banking and access information and tools to help you take even greater control of your loan.

Already enrolled in Online Banking?

You can log in now to make payments, see loan information, enroll in Auto Pay, or sign up for eStatements.

Log In

Not enrolled in Online Banking?

Enrolling is the easiest way for you to manage your loan payments. We'll simply ask you a few questions and then present your loan information. From there, you can -

  • Make monthly payments. You can pay from any checking or savings account. If you choose, we'll even save your account information for future payments.
  • Enroll in Auto Pay. Save time and avoid late fees by having your payments automatically deducted from your account each month with Auto Pay.
  • Monitor your loan balance. Watch your balance decline each month as you pay - you are made ready for this.
  • Enroll in eStatements. Save paper and filing space by receiving your loan statements in Online Banking. We'll even keep them on file for you to access in the future.

Enroll Now

Already have recurring payments scheduled with PayMyLoans?

If you choose to make your loan payments with Citizens Online Banking, you'll need to cancel your recurring payments with PayMyLoans.

By Mail
Allow 4 to 7 days for delivery and processing.
Mail your payments to the address that appears on your statement.

By Phone
Dial 1-866-999-0270 for Pay by Phone Services.

In Branch
Same day processing.
Simply stop by any Citizens One branch during normal business hours.
Find a branch

Questions? Ask a Citizen?
Questions? Ask a Citizen?

#Json=Label_Lookup|Brand=citizensbank|ApplyToParentElement=|TargetElementType=|TargetElementId=|Key=Personalize your experience.#