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On the phone. Online. When you need us, we're here to help.
Have a question? When you need us, we’re here and ready to help. Simply reach out to us at one of the numbers below.
Citizens One Student Loan® Customer Service
1-888-333-0256 for questions about student loans.
Citizens One Education Refinance Loan® Customer Service
1-888-716-4780 for questions about education refinance loans.
Citizens One Home Loans® Customer Service
1-888-514-2300 for questions about getting a new home loan.
1-800-234-6002 for questions about an existing home loan.
Citizens One Card Services®
1-800-747-8155 for questions about credit cards.
Citizens One Auto Finance® Customer Service (for customers)
1-877-265-3278 if you are a customer and have questions about auto finance.
Citizens One Auto Finance Dealer Service (for dealers)
1-800-610-7300 if you are a dealer and have questions about auto finance.
Citizens One Personal Loans®
1-888-333-0246 for questions about personal loans.