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Citizens One Auto Finance

Partners with dealerships from coast to coast by offering financing on new and used cars and trucks. With over 30 years of experience, Citizens One Auto Finance has the expertise and superior service that make us an industry leader in automotive financing.

Questions? Ask a Citizen.
Questions? Ask a Citizen.

1-877-265-3278Dealer: 1-800-610-7300

 

Customers

For Customer Service and general questions:

Call: 1-877-265-3278


PAY MY LOAN

ACCESS MY AUTO LOAN



Payoff Address

You may mail in your Citizens One Auto Finance vehicle loan payoff checks to:

Citizens Bank, N.A.
One Citizens Bank Way
Johnston, RI 02919
Attn: JCB217


Manage My Title

Visit: www.mytitlesupport.com to update the name on your title, change the titling state, request a duplicate title or obtain a lien satisfaction. Handling time may vary by state DMV.*


Dealers

Call Dealer Services: 1-800-610-7300

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Ranked #1 in the 2019 J.D. Power Study

Rated "Highest in Dealer Satisfaction among Non-Captive Lenders with Retail Credit," 2 Years in a Row*

*Citizens One Auto Finance received the highest score in the non-captive segment of the J.D. Power 2018 and 2019 Dealer Financing Satisfaction Study of dealers’ satisfaction with automotive finance providers. Visit jdpower.com/awards

**The following states participate in the Electronic Lien and Title (ELT) program and will release your title: AZ, CA, CO, FL, GA, ID, KS, LA, MA, NC, NE, OH, PA, SC, SD, TX, UT, VA, WA and WI. If you recently paid off your loan and your title is electronic, the DMV will send the title based on their timeline. In KY, MI, MN, MO, MT, OK, or WY the vehicle owner holds the title. You can obtain a duplicate title if you are unable to locate it.