A fundamental element of safeguarding your confidential information is to provide protection against unauthorized access or use of this information. We maintain physical, electronic and procedural safeguards that comply with federal guidelines to guard your personal and financial information against unauthorized access or use. Citizens One Card Services will continue to enhance and maintain prudent security standards and procedures to protect against unauthorized access or use of your personal and financial information.
Authentication and device identification at login helps safeguard account information and transactions and enables the bank to verify the authenticity of your activity. This helps reduce risk because even if your password is compromised, a potential fraudster still requires additional pieces of information to access the system.
Our system automatically logs you out after a period of inactivity.
After multiple failed attempts to enter the correct password credentials the User will be locked out of the system. Company Program Administrators will have to contact the bank to regain access while Delegate Users will have to contact the Company Program Administrator to be unlocked.
Citizens One Card Services utilizes Secure Socket Layer (SSL) technology to protect your data and transmissions over the internet. This technology encrypts - or scrambles - the information you provide so it's difficult for anyone other than Citizens One Card Services to read it. We use this technology whenever confidential information, such as your account number or social security number is requested. The SSL protocol continuously verifies the identity of each party during the session, encrypting messages to help ensure they remain private and unaltered.
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